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Privacy Policy

Effective Date: January 1, 2024

Horror Vibes Coffee (City Vibes, LLC) Privacy Policy

Horror Vibes Coffee ("we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or communicate with us, including via email and SMS marketing.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and any other details you provide when signing up for our services, newsletters, or events.

  • Automatically Collected Information: IP addresses, device information, browser type, and website usage data through cookies and similar tracking technologies.

  • Communication Data: Details of your interactions with us via email, SMS, or other messaging services.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and improve our services.

  • To communicate with you, including sending newsletters, marketing emails, and SMS updates (with your consent).

  • To process transactions and fulfill orders.

  • To analyze website traffic and user engagement.

  • To comply with legal obligations and enforce our policies.

3. Email and SMS Marketing

By providing your email and phone number, you agree to receive marketing emails and SMS messages from Horror Vibes Coffee. You may opt out at any time:

  • Email: Click the "Unsubscribe" link at the bottom of any email we send.

  • SMS: Reply "STOP" to any SMS message to unsubscribe.

We will never sell, rent, or share your personal data for third-party marketing purposes without your explicit consent.

4. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: Third-party vendors that assist in website hosting, analytics, email, and SMS communications.

  • Legal Requirements: If required by law, we may disclose personal data to comply with legal obligations or protect our rights.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for email and SMS marketing.

  • Request information about how your data is used.

To exercise these rights, please contact us at biz@horrorvibes.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions regarding this Privacy Policy, please contact us at: Horror Vibes Coffee (City Vibes, LLC)
5251 Lankershim Blvd. North Hollywood, CA 91601
biz@horrorvibes.com
 

By using our website and services, you agree to the terms of this Privacy Policy.

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